General Information for Patients
Your first visit will consist of a thorough diagnostic interview and examination, and your initial diagnosis will be discussed at its conclusion. Together we will design an individualized treatment program for you, to include prevention, and tools to manage your condition. Please bring appropriate records, a medication lists, and discs with CT and x-ray images.
If you come to see Dr. Schroeder, you will see Dr. Schroeder. It is our office policy not to use "physician extenders". In some other practices these come in the form of physician assistants, nurse practitioners, etc. Insist on seeing an M.D. when your health is the issue.
We will always submit billing to your insurance company. Under some circumstances, we will request payment for services at the time of your appointment. You are responsible for any charges not covered by insurance. For your convenience we accept: your personal check, cash, Mastercard, VISA, and American Express.
Unpaid invoices greater than 120 days old will be sent to collections with an additional 10% interest charge.Emergencies/After-Hour Calls:
During regular office hours (Monday through Friday, 8:30 to 5:30) call the office for an emergency issue and our staff will assist you. Outside of office hours your calls are forwarded from the main office number directly to the physician on call. If you need an ambulance dial 911.Calling the Doctor: While we want you to feel free to call with problems or questions, we interrupt our time with other patients for emergencies only. All calls will be returned as soon as possible; this usually will be towards the end of the day, but may roll over to the following day. When you call, please leave a number where you can be reached both during the day and later in the evening. E-mail is an alternative, but please keep e-mails brief and do not use them for urgent matters.
Dr. Schroeder will send electronic prescriptions to your pharmacy at the time of your visit. These prescriptions will cover you until your next appointment. Chronic medications will be filled for the maximum amounts allowed.
Narcotics, sedatives, and sleeping medications will not be sent in to a pharmacy without an office visit.
If an appointment is missed or not canceled 24 hours in advance you will be charged $250 for a missed initial visit and $100 for a missed follow-up visit.