concierge care

Your first visit will include a detailed discussion of your history of present illness, medical history, and other important details. Examination and diagnostics will then follow. We will then design an individualized treatment program for you that will include prevention and tools to manage your condition.

We use touchless records, check-in, and check-out. Prior to your visit you will receive a secure text. This will give you access to the records system. You can then enter your demographic information and other requested documents.

Payment:

If you have not paid a yearly retainer for concierge services, you will be expected to pay for services via the PayGround electronic billing system. After your visit, you will receive an invoice on your mobile phone and via email. You can then pay electronically. Our office staff will provide you with a superbill that you can submit to your insurance agent who should assist you.

Emergencies/After-Hour Calls:

During regular office hours (Monday through Friday, 9:00 to 5:00) call the office for an emergency issue and our staff will assist you. Outside of office hours your calls are forwarded from the main office number directly to the physician on call. If you need an ambulance dial 911.

Calling the Doctor:

While we want you to feel free to call with problems or questions, we interrupt our time with other patients for emergencies only. All calls will be returned as soon as possible; this usually will be towards the end of the day, but may roll over to the following day. When you call, please leave a number where you can be reached both during the day and later in the evening.

Prescriptions:

Dr. Schroeder will send electronic prescriptions to your pharmacy at the time of your visit. These prescriptions will cover you until your next appointment. Chronic medications will be filled for the maximum amounts allowed.

Scheduled Medications:
Narcotics, sedatives, and sleeping medications will not be sent in to a pharmacy without an office visit.

Missed Appointments:

If an appointment is missed or not canceled 24 hours in advance you will be charged $500 for a missed initial visit and $250 for a missed follow-up visit.